Overview
Our client, a fast-growing e-commerce business, faced challenges in managing and consolidating sales data from multiple online selling platforms such as Shopify, Amazon, and eBay. They required a system which could solves following challenges:
Key Challenges
- Sales Data: Collect and consolidate sales data from various platforms into a unified dashboard.
- Inventory Management: Track stock levels, automate restocking, and prevent overselling.
- Customer Relationship Management (CRM): Organize customer interactions and analyze buying patterns.
- Advanced Analytics & Dashboard: Provide real-time insights, data visualizations, and AI-driven sales predictions.
- Scalability & Performance: Ensure seamless operation as the business grows
Solution
We developed a cloud-hosted web application leveraging AWS services to provide a scalable, secure, and feature-rich platform. Our approach included:
- Data Consolidation: Integrated APIs with Shopify, Amazon, eBay, and WooCommerce to collect and normalize sales data in real time.
- Inventory Management System: Designed an automated inventory tracker with stock alerts, reorder automation, and predictive demand forecasting.
- CRM Integration: Implemented a centralized CRM system to track customer interactions, manage inquiries, and improve customer retention.
- Data Visualization & AI Predictions: Built a dashboard using AWS QuickSight to display key sales trends, customer insights, and AI-driven revenue forecasts.
- Cloud Infrastructure & CI/CD Pipeline: Hosted on AWS with auto-scaling, secure data storage in AWS S3, and CI/CD automation for seamless deployment.
Results & Impact
Our solution provided the client with a robust, scalable, and data-driven platform to streamline their e-commerce operations. By integrating sales channels, automating inventory, and leveraging AI for insights, we helped them enhance efficiency, reduce costs, and drive growth.
- Operations: Automated sales data consolidation reduced manual effort by 80%.
- Real-Time Insights: Businesses gained instant access to sales trends and inventory levels.
- Improved Decision-Making: AI-powered sales predictions enhanced forecasting accuracy by 30%.
- Scalability & Security: The AWS-hosted platform ensured reliable performance even during peak sales periods.
